Terms of Service

Last Updated: April 01, 2026

Welcome to Inluwa AI. By accessing or using [www.inluwa.com] (the "Website") or our AI-driven software solutions, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By engaging with Inluwa AI, you confirm that you are authorized to enter into this agreement and that you agree to comply with all applicable laws and regulations.

2. Description of Services

Inluwa AI provides specialized AI solutions, including but not limited to [Insert: e.g., AI Phone Operators, agentic software tools, and automated workforce management systems]. Our services are intended to improve operational, structural, and mechanical efficiency.

3. Use of AI and System Limitations

Agentic Interaction: Our services may include "Computer Use" or agentic AI features designed to interact with software interfaces. You are responsible for ensuring that the environments in which these agents operate are secure and that you have all necessary permissions to automate these workflows.
No Emotional Intelligence: Our AI models are engineered for mechanical and structural task execution. They do not possess, nor do we claim they utilize, Emotional Intelligence (EQ).
Human Oversight: You agree that Inluwa AI solutions serve as tools for informed business decision-making. All critical actions performed by or through our AI should be subject to human review.

4. User Responsibilities

You agree to:

Provide accurate and complete information during registration or service requests.
Maintain the confidentiality of your account credentials.
Use our services only for lawful purposes and in accordance with these Terms.
Ensure that your use of our AI tools does not infringe upon the rights of third parties or violate any data privacy regulations (e.g., PDPO in Hong Kong).

5. Intellectual Property

All content, software, algorithms, designs, and AI models provided by Inluwa AI are the exclusive property of Inluwa AI or its licensors. You are granted a limited, non-exclusive, non-transferable license to use our services as intended by our business model. You may not reverse-engineer, copy, or distribute our proprietary technology without express written consent.

6. Fees and Payments

If you engage in paid services, you agree to the payment terms provided at the time of purchase. We utilize various payment channels for transaction convenience. Failure to pay fees when due may result in the suspension or termination of your access to our services.

7. Limitation of Liability

To the maximum extent permitted by law, Inluwa AI shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services. Our total liability, in any event, shall not exceed the amount you have paid to us in the twelve (12) months preceding the claim.

8. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. While we strive for excellence in technical performance, we do not warrant that our AI solutions will be error-free, uninterrupted, or perfectly suited for every specific use case.

9. Termination

We reserve the right to terminate or suspend your access to our services at any time, without prior notice, if you violate these Terms or if we determine, in our sole discretion, that such action is necessary for the security or integrity of our systems.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

11. Changes to Terms

We may update these Terms from time to time. Your continued use of the services after any such changes constitutes your acceptance of the new Terms.

12. Contact Information

If you have any questions regarding these Terms, please contact us at:

Email: info@inluwa.com